The Cromwell Hotel Las Vegas

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The Cromwell Hotel Las Vegas

Updated: 6/27/21

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Inside Information

NOTE: All shows, events and deadlines are subject to postponement or cancellation due to temporary casino closings and/or safety and health measures implemented by the state.

■ If you opt out of housekeeping services during your stay (minimum two-night stay), The Cromwell will give you a $10 per stay food and beverage credit. You still can request additional towels or other amenities, but your bathroom will not be cleaned, bed made, etc. If you didn’t get a pre-arrival email asking you to opt-in, just let the front desk know when you check-in.

■ Stop in to Interlude for $2 vodka cocktails and beers from 9 a.m. to 8 p.m. Monday to Friday.

■ The Cromwell offers mobile food ordering. Text LVCROMWELL to 555-888 and follow the instructions to order from Eatwell Restaurant delivered the sports book, Bound and Interlude – and bill it to your room.

OverviewThe Cromwell Hotel Las Vegas is among the two "newest" casino-hotels in the Caesars Las Vegas portfolio. You may have known it previously as Bill's Gamblin' Hall & Saloon or, before that, the Barbary Coast Hotel and Casino. Originally the completely renovated hotel and casino was supposed to be known as The Gansevoort Las Vegas.

[The other "new" hotel is the renovated Imperial Palace, now known as The LINQ Hotel & Casino, but it debuted as The Quad.]

The Cromwell Hotel is the first adults-only resort on the Las Vegas Strip. The boutique hotel and gaming floor is open seven days a week for guests 21 and older. Guests of all ages are welcome at GIADA, helmed by celebrity chef Giada De Laurentiis. In addition, eatwell i open for fast-casual service, as well as mobile ordering.

“The first standalone boutique hotel on the Strip, The Cromwell brings an exclusive, elevated lifestyle experience to the destination, focusing on hospitality, amenities and personalized service,” said Senior Vice President and Cromwell General Manager Ken Janssen.

Parking

Finding the entrance for parking – both valet and self – can be a bit challenging. If you're heading up Flamingo Road from Las Vegas Boulevard ("The Strip"), turn left just before the first traffic light. (If you get to LINQ Lane, you've gone too far.) From the other direction, turn right, immediately after LINQ Lane.

Hotel overview

Resort fees have increased by $8 to $45 a day.

According to the hotel's website, "a bold, sophisticated experience awaits at the Strip’s first boutique hotel. Each of the 188 rooms is Parisian-inspired, with hardwood floors, glamorous décor and a design that mixes modern and vintage. Subtle, decadent nuances make all the difference at this luxurious property. Custom concierge-style service highlights amenities such as custom-stocked minibars and coffee and tea service available."

■ The Cromwell's Caesars Rewards Center is located inside the main cashier and is open 24 hours. If you've played at multiple properties during one gaming day, the Cromwell's Caesars Rewards Center will total your earned daily tier credits and Reward Credits.

■ "Ten Secrets Of The Cromwell Las Vegas Hotel" from Caesars Las Vegas Blog.

■ If you need ice, don’t go looking for a self-serve ice machine. You have to call the front desk and a bellman will bring it to you.

Ivy™, a 24-hour virtual concierge service, is now available to guests at The Cromwell, as well as Caesars Palace, Harrah's, The LINQ Hotel & Casino, Nobu Hotel and Planet Hollywood Resort & Casino. After checking in, guests who have provided a cell phone number for their reservation receive a welcome message from Ivy encouraging them to text her with any questions or requests. Ivy can book dining reservations, show tickets and spa services, as well as facilitate housekeeping and maintenance requests. Ivy also surveys guests during their stay, which allows for quick recovery of unhappy guests in real time. Users may opt out of receiving messages from Ivy at any time. While Ivy is an automated artificial intelligence system, a human touch is incorporated when Ivy cannot provide a confident response. In addition to the hotel front desk agents, a specially trained universal agent team is available to provide around the clock coverage to address requests or inquiries. Guests can continue to text with Ivy once they return home for common requests such as to obtain a copy of their folio or locate a missing item.

That said, according to those who have stayed there:

  • the rooms are small, dark and with no place to work or relax.

  • rooms have showers, but no tubs.

  • if you're a light sleeper, you may want to consider another property. Between the noise from Flamingo Road and Drai's Beach Club/Nightclub on the roof, it's tough to find a quiet room -- despite being told there are "quiet floors."

There is a fitness center located behind the front desk which is open 24 hours.The Cromwell uses eKey. This advanced mobile technology allows guests to enter to their hotel room through their iPhones. All 188 rooms are enabled for this electronic key in lieu of a traditional hotel key. Simply download the app and register for an eKey prior to arrival. Guests who opt to use eKey will receive a link to download The Cromwell App from the Apple Store and an access code tied to their iOS device and reservation. Once the app is downloaded and a personal identification number is created, guests can access their room by placing their iOS device next to the lock. If you have multiple rooms associated with your account, a screen will prompt you to select which to open.

Casino overviewThe casino is relatively small, but beautifully appointed with dark paneled walls and red and gold accents. You'll find all the usual slot machines and table games, including a private gaming area called The Abbey. In addition, there is a High Limit Room with three tables and some additional slot machines.

■ For shopping, check out Curios.

The Cromwell has several new player-friendly games:

  • Single “0” Roulette – Also known as European roulette and previously found primarily only in high-limit areas, The Cromwell has this table game on the main casino floor and with approachable table limits.

  • EZ Baccarat – Played the same way as traditional baccarat, EZ Baccarat is among the most popular baccarat games worldwide. While the drawing rules are unchanged, EZ Baccarat eliminates the taking of the five percent commission after every winning Bank hand.

  • 3-2 Shoe and Double-Deck Blackjack – The Cromwell offers affordable table limits and among the lowest minimum bets on the Strip.

  • 100X Odds On Craps – Again with accessible table limits, The Cromwell offers 100X odds on craps.

The Cromwell also has a new William Hill Sportsbook with flexible seating for approximately 50 guests. Featuring state-of-the-art technology and picture-quality, the sportsbook includes a 32-foot-long by 9-foot-tall LED video wall and a 9-foot-by-5-foot LED odds wall with ticker capabilities to see scores and updates from a number of vantage points throughout the casino.

Interlude Casino Lounge, located in the heart of the casino floor, has a video poker bar and leather couches. Enjoy free live music on Friday and Saturday at 8:30 p.m., as well as drink specials Monday to Friday. (See "inside Information" for details.).

The casino's other bar, Bound Cocktail Lounge, is located between hotel check-in and Curios gift shop. It could end at any time, but for now, between 4 and 7 p.m. daily, show your Seven Stars card for a complimentary cocktail.

Dining

The Cromwell is probably best known as the home of Giada on the second floor. Giada De Laurentiis is the first female celebrity chef to open a restaurant on The Strip, and the restaurant lives up to all the hype.

Special Seven Stars benefits

There are no property-specific benefits, but click here for a list of benefits which are available at all Las Vegas Caesars Rewards casinos.

Seven Stars Lounge

There is neither a Seven Stars nor a Laurel Lounge (former Diamond Lounge); the nearest Laurel Lounge is at Harrah's down the street.

Giada also provides "in-room dining" (room service) 24 hours a day, though selections are limited during certain hours. Consult the menu in your room or check The Cromwell website.

Nightlife

The Cromwell's second most famous "attraction" is Drai's Beachclub & Nightclub, The 65,000 square-foot space offers both an indoor and outdoor rooftop experience. Drai's After Hours in is in the basement at The Cromwell.

Plan well in advance if you want to dine there. The most coveted tables are those beside the expansive windows looking over the intersection of Las Vegas Boulevard and Flamingo. Depending on where you're seated, your view will include the fountains at Bellagio or Caesars Palace.

Eatwell, a 24-hour, quick-serve dining option, is located on the northern side of the casino floor, the restaurant has a menu that features Starbucks coffee and other hot and cold beverages. In addition, there is an assortment of “grab-and-go” prepared sandwiches, pizza and salads, plus Danish pastries, cookies, cakes, and other desserts.

With the Laurel Lounges temporarily closed, Diamond Plus through Seven Stars cardholders are being given an alternative daily beverage credit. In addition, Seven Stars cardholders will receive a daily $10 food credit. Seven Stars Companion cardholders are not eligible for the food credit, but, if applicable, would qualify for the beverage credit based on their own personal tier level. The beverage credit is limited to four drinks per day, with each drink valued at no more than $20. The credit is good only for the cardholder and can be redeemed directly at the participating outlet. The beverage credits may be redeemed all at one location, or split among the currently open casinos. For example, a cardholder could redeem two beverage credits at Caesars Palace, and one each at Flamingo and Harrah’s. For a list of participating outlets, visit the Caesars Rewards Desk or click here.

Should you choose this for your Annual Retreat?

Las Vegas remains the gaming mecca in the United States, and is probably the most popular destination for Seven Stars trips. With eight other Caesars properties in town (Bally's, Caesars Palace, Flamingo, Harrah's, The LINQ, Rio, Planet Hollywood and Paris), dozens of restaurants, nightclubs, golf, showrooms, the Forum Shops at Caesars (and other shops located inside Caesars properties), spa treatments, and relaxing by the pool (weather permitting), it would be easy to spend four nights (and $500) here – especially since you can "cross charge" to your room meals and other eligible expenses, even if they take place at another Caesars property in Las Vegas.

When you check-in, be sure to verify that your $500 comp account has been set-up and ask what it includes – specifically which restaurant and bars (city-wide). At a minimum, meals and alcohol charged to the room (at participating outlets) counts toward your $500 in expenses, but not gratuities. Best advice is to keep all your receipts until you settle your final bill.

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