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Updated: Oct. 22, 2018

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Two employees shot at Horseshoe Bossier City
One is dead, another is in critical condition after a shooting Saturday evening, Oct. 19, in the parking garage at the Horseshoe Bossier CityLewis Drew Reno, 48, of Benton, La., was pronounced dead at the scene.  Bossier City Police have obtained an arrest warrant for Jimmy Earl Hall Sr., 58, who was transported to Ochsner LSU Health hospital for treatment of a gunshot wound to the head, said Traci Landry, public information officer for the Bossier City Police Department, in a news release.  Both men were employees at the casino.  “Detectives with the Violent Crimes Unit say evidence indicates that Hall shot Reno in the upper body before turning the gun on himself,” the release from Landry alleges.  Detectives have obtained a warrant for Hall’s arrest on a charge of second-degree murder.  Hall will be charged on the warrant upon his release from the hospital.  (Updated 10/22)

Horseshoe Baltimore joins Ravens in marketing deal
Horseshoe Casino Baltimore has entered into a multi-year marketing deal with the Baltimore Ravens football team.   The agreement allows the casino to use the team’s trademarks and logos for onsite promotions.  (Previously, the Dallas Cowboys announced a partnership with WinStar World Casino.)  Under the deal, Horseshoe – located near M&T Bank Stadium in the city’s developing Southern Gateway Entertainment District – becomes an official casino of the team.  “The opportunity to merge our brands together allows our fans to do certain things inside Horseshoe Casino, and we’re going to be working on some consumer promotions that they’re going to announce to [their Total Rewards cardholders],” said Kevin Rochlitz, Ravens senior vice president of corporate sales and business development.  “It also allows a great opportunity for our fans to come in here to the casino and win certain prizes.  Just the merging of two neighborly companies together, we’re excited about.”  The partnership works well because the team and casino both offer entertainment, are and have broad appeal, added Caesars Regional President and Horseshoe General Manager Erin Chamberlin.  Horseshoe plans to re-brand its three-level 14Forty Bar, Baltimore's only 24-7 bar and entertainment venue, as a Ravens-branded bar.  Horseshoe also will become a sponsor of the Ravens “Legendary Moments and Plays,” shown during games on video boards the team installed last year in the stadium.  (10/19)

Talks continue regarding Jack Entertainment deal
Caesars not interested in pursuing Golden Nugget merger
Don’t look for any merger between Caesars Entertainment Corp. and Golden Nugget.  Caesars Board is expected to unanimously reject Tillman J. Fertitta’s proposed deal this week, believing it would saddle Caesars with too much debt, according to a published report in The New York Post.  Last week Fertitta, owner of the Golden Nugget casinos, as well as
the Houston Rockets National Basketball Association team, and Landry’s Inc., a restaurant and entertainment company, approached Caesars about a merger.  However, the report continues, Caesars is in advanced talks to buy a few properties from Jack Entertainment, owner of six casinos in Cleveland, Cincinnati and Detroit.  (Updated 10/22)

New member added to Caesars Board of Directors
Navy veteran Denise M. Clark, a retired Estée Lauder executive, has been appointed to the Board of Directors of Caesars Entertainment Corp.  Clark also is a member of the United Natural Foods board.  She recently retired from Estée Lauder after serving as chief information officer from 2012 to 2017.  Caesars has been seeking a board member since Marilyn Spiegel resigned Jan. 31.  “Although none of the company’s current directors is a woman following the resignation of Marilyn Spiegel. . .the board. . .is actively engaged in a process to identify qualified women and minority candidates to add to our board,” Caesars said in a proxy statement filed with the Securities and Exchange Commission.

If you find yourself at,
as of Oct. 17, the first photo you see is of “Pasta Noodles Topped With Light Sauce And Shrimp From Arturo’s Located Inside Bally’s Atlantic City.”
Arturo’s closed more than four years ago.

Sports betting in Nevada
Caesars joins other casinos to propose remote registration
Caesars Entertainment, along with MGM Resorts International and Wynn Resorts Ltd. – Nevada’s largest casino companies – are pushing the state’s Gaming Control Board for fully remote registration of Nevada sports betting.  At a special meeting of the board this month, all three companies testified in favor of allowing remote registration and verification of sports betting accounts.  Attorney Mike Alonso, speaking on behalf of Caesars, called verification technology “reliable, safe and secure.”   Current Nevada regulations require anyone wanting to register for a mobile sports betting account to have their social security number verified and identification checked in-person.  Delaware, New Jersey and West Virginia all began sports betting operations this year and allow mobile sports betting off premises.  (10/17)

My favorite tweets [so far!] this month. . .

New Jersey legislators propose 'panic button' bill
Democratic Assemblymen Vincent Mazzeo and John Armato have sponsored a bill in the New Jersey legislature that would require hotels with at least 25 rooms to provide “panic buttons” to employees assigned to work in guest rooms when no other employees are present, e.g., housekeepers.   The bill is designed to protect them against inappropriate conduct by guests who make work conditions unsafe.   Local 54 President Bob McDevitt also voiced support for the bill.  The bill defines “panic button” as a “portable emergency contact device which an employee can quickly and easily activate to effectively summon immediate on-scene assistance from a security officer, manager or supervisor, or other appropriate hotel staff member.”  Both Caesars Entertainment and MGM Resorts International already supply such devices in their Las Vegas hotels as part of their union contracts.  No legislation was required.  (10/15)

Total Rewards to replace Club Centaur at Indiana racinos
Total Rewards will replace Club Centaur at Indiana Grand Racing & Casino as of Oct. 18, and at Hoosier Park Racing & Casino as of Oct. 25.  (10/13)

Foo Fighters to open Fillmore New Orleans at Harrah's
The grand opening of the 2,200-seat Fillmore New Orleans at Harrah’s will feature shows by the Foo Fighters Feb. 15 and 16.  Trombone Short and Orleans Avenue will open for the Foo Fighters on Feb. 15; the Preservation Hall Jazz Band will open Feb. 16.  The rest of the initial talent line-up includes:

Duran Duran • February 19
Blackberry Smoke • February 21
Gucci Mane • February 22
Cypress Hill/Hollywood Undead • February 25
Willie Nelson • February 27
Dropkick Murphys • March 1
Steel Panther • March 4
The Avett Brothers • March 15 & 16
Nothing More, featuring Of Mice & Men, Badflower and Palisades • March 19
Jason Isbell & The 400 Unit, featuring Aaron Lee Tasjan • March 29
STS9 • April 5 & 6
Chevelle • April 19
The Disco Biscuits • April 26 & 27
Garbage • May 10

For tickets, visit  (Updated 10/15)

Reconsider using Facebook to log-in to other accounts
Several tech experts are recommending you stop using Facebook to log-in to apps and sites online.  (Caesars offers this option for playing its free online games, and even encourages you by offering Reward Credits.)  Facebook’s announcement this month that a security breach allowed hackers to infiltrate the accounts of at least 50 million users, and possibly tens of millions more, was the incentive many people needed.  The hack gave attackers access not only to your Facebook account, but also to the many accounts for which you use Facebook to log in – among them: Instagram, Spotify, Airbnb, Tinder, Pinterest, Expedia, The New York Times and more than 100,000 others.  Neither Facebook nor third-party sites seem to know the precise extent of the damage.  (10/6)

Caesars hires armed emergency response teams in Vegas
In response to the mass shooting last October at Mandalay Bay, Caesars Entertainment Corp. has created armed emergency response teams composed of former military and law enforcement officials.  The armed teams will be the first responders to any dangerous situation at or around Caesars properties.  MGM Resorts International, which owns Mandalay Bay, has hired at least nine former military and SWAT officers for its rapid response teams. Former Metropolitan Police Department detective Phil Ramos described the Caesars and MGM teams as “a civilian version of SWAT.”  In a statement to the Las Vegas Review-Journal, Jennifer Forkish, vice president for corporate communications, said, “These teams provide valuable additional security capabilities, provide a stronger and more visible security presence and a rapid armed response if necessary to our Las Vegas properties.”  (10/3)

Kimmel Comedy Club to open at LINQ Promenade
The Jimmy Kimmel Comedy Club will open next spring in an unused space across from Brooklyn Bowl at The LINQ Promenade.  The two-story, 8,000-sq. ft. club will have a variable capacity up to 300 and be open nightly.  The format will be a combination of headliners and rising comics.  “We’ll mix it up with big names on weekends, and do some other things during the week,” Kimmel said.  “We’ll make sure there is room and space for known comics and young comics who are not necessarily selling tickets now but will one day.”  Kimmel will appear occasionally as host when the venue adopts its traditional comedy-club format of multiple stand-ups.  He’s even toying with the idea of linking the Las Vegas club to his “Jimmy Kimmel Live!” telecasts on ABC.  (10/3)

Check out my latest interview with URComped CEO
It's nearly 40 minutes, so you may want to listen in small doses, but check out my latest interview with Craig Shacklett, CEO of URComped, a national casino marketing firm located in Dallas.  (You might want to open another window while the interview plays so you don't have to look at my fat face for 39 minutes and 12 seconds!)  (10/3)

Total Rewards named best players club in USA Today poll
Total Rewards also was named Customer Loyalty Program of the Year at the Global Gaming Awards in Las Vegas this month.
Total Rewards was named No. 1 among USA Today’s “10Best” casino players clubs.  The other nine winners were:
Harrah's New Orleans was named No. 4 in the category of Best Casino Hotel.  Harrah’s Resort Southern California was named No. 6 in the category of Best Casino Outside Las Vegas.  Caesars Palace was named No. 7 in the category of Best Las Vegas Casino.

A panel of experts partnered with USA Today's 10Best editors to pick the initial 20 nominees, and the top 10 winners were determined by popular vote.  The “experts” were Steve Bourie (American Casino Guide), Lisa Robertson-Dziedzic ( and Michael Shackleford ( They were chosen for their knowledge of the casino industry, USA Today said.  (Updated 10/13)

Some upcoming shows, events and deadlines

Arizona, Maricopa (Phoenix)
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Ak-Chin

California, Valley Center (San Diego - North)
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Resort Southern California

Iowa, Council Bluffs
Wednesdays:  Guests 55 or older qualify for a buy one, get one free buffet (with photo ID and Total Rewards card), Harrah’s Council Bluffs

Wednesdays: Guests 55 or older qualify for a buy one, get one free buffet (with photo ID and Total Rewards card), Horseshoe Council Bluffs

Louisiana, New Orleans
Feb. 15: Foo Fighters open FIllmore New Orleans, Harrah's New Orleans

Maryland, Baltimore
Fridays: Free salsa dancing lessons, B’more Beers (8 p.m. to midnight), Horseshoe Baltimore

Mississippi, Robinsonville
Nov. 2: Battle of the Bras, Horseshoe Tunica

Missouri, North Kansas City
Mondays: Guests 50 or older qualify for a buy one, get one free lunch and/or dinner buffet (with photo ID and Total Rewards card), Harrah's North Kansas City

Nevada, Lake Tahoe

Every Monday: Silver Circle 55+, Harrah's and Harveys Lake Tahoe
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's and Harveys Lake Tahoe

Nevada, Las Vegas
Nov. 1 to 5: Great Gift Wrap Up, Caesars Palace

Nov. 9: Marilyn! The New Musical reopens, Paris (use Code 25MNM for a 25 percent discount on tickets)

Nov. 9: FlyLINQ opens, The LINQ Promenade

Nov. 28 to Dec. 2: Great Gift Wrap Up, Bally’s
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST

Dec. 19: Criss Angel's "Mindfreak" show opens, Planet Hollywood

Dec. 6 to 15: Wrangler National Finals Rodeo, Thomas & Mack Center

June 8: Celine Dion's last performance in The Colosseum, Caesars Palace

Nevada, Laughlin
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Laughlin

Nevada, Reno
Every Tuesday: Silver Circle 55+, Harrah's Reno
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Reno

New Jersey, Atlantic City
Nov. 20: Battle of the Bras Regional Finals, Harrah's Resort

Pennsylvania, Chester
Every Saturday: Seven Stars Mixer, 5 to 6:30 p.m., Harrah's Philadelphia

Nov. 16: Diamond Day - From 3 to 11 p.m. in the Diamond Lounge enjoy an upgraded and themed menu with the chance to win free play and other prizes, Harrah's Philadelphia