Food & Beverage Updates
Horseshoe Baltimore has a new outdoor dining area on The Entertainment Plaza.

Horseshoe Casino Baltimore is currently operating at half capacity – the casino and indoor dining.
  • Baltimore Marketplace (carry-out available) - Lenny's Deli and Guy Fieri's Bar-B-Que Joint have closed, but Tony Luke’s, Piezetta and Ben’s Chili Bowl are open. Check the Horseshoe website for operating hours.
  • Gordon Ramsay Steak is now open for indoor dining on Thursday, Friday, Saturday and Sunday, but at only 50 percent capacity. In addition, the dining room must close at 10 p.m., but the kitchen is permitted to remain open past 10 to serve carryout and outdoor dining.
  • Temporary closures include GDL Italian (except for pizza), Guy Fieri’s Baltimore Kitchen + Bar and Fú Noodle.

Stop at the Horseshoe Baltimore’s Caesars Rewards Experience Center to print an official Baltimore Ravens players card. The fully-automated Center is open 24 hours a day, seven days a week. Located on the second floor of the casino, it's the prototype for similar Experience Centers to be installed at other Caesars Rewards casinos. It replaces the former Caesars Rewards Center.

Harrah's Baltimore Maryland Casino

Updated: 9/26/20

(click any image to enlarge)

Casino overview
Due to the national coin shortage, all fees have been waived to use the coin redemption machine.
Horseshoe Baltimore Maryland Casino
is a beautiful two-story casino with a 122,000 sq. ft. gaming floor.  The $442 million development features video lottery terminals (VLTs), table games, and a 14-table World Series of Poker room.  A 20,000 sq. ft. Baltimore Marketplace showcases authentic Charm City food outlets, and three premier restaurants, and several bars and lounges round out the food and beverage offerings.

The Horseshoe is located on Baltimore's south side.  There is easy access from I-95 going south or north, or from the Baltimore-Washington Parkway heading north.  Signage is excellent as you approach downtown Baltimore from the north. From the south, take Exit 52 from I-95 (Russell Street North).  If you're traveling on the Baltimore-Washington Parkway (Md. 295), just stay on it and the road becomes Russell Street.  The casino will be on your right.

Nightlife centers around Poe's Nest, formerly 14Forty, above, Baltimore's only 24-7 bar and entertainment venue. Also Baltimore's first and only Ravens-themed bar, the three-story lounge and bar features live entertainment and sports viewing.
The casino itself is absolutely stunning with gorgeous chandeliers, beautiful paneling and other top-grade finishes. No detail was spared in creating a one-of-a-kind experience – including lots of windows, giving the casino an even more spacious feeling, especially during daylight.

There are more than 2,200 slot machines, more than 150 video poker machines and 153 table games, including blackjack, roulette, baccarat, craps, Fortune Pai Gow Poker, Let It Ride Bonus Poker, Mississippi Stud Poker, Three and Four Card Poker, and Ultimate Texas Hold'Em.

Plexiglass partitions have been installed on all table games to enhance guest safety protocols and increase table capacity.

In addition, there is off-track betting on the first level over by the Baltimore Marketplace.
On the casino floor soft drinks, coffee and bottled water are complimentary.  Due to state laws, there is a charge for alcoholic beverages.

However, Reward Credits, as well as cash and credit cards, can be used to purchase alcoholic beverages on the casino floor, in the bars or restaurants, and the Laurel Lounge.

The casino is smoke-free, but there are outdoor smoking areas, complete with slot machines, on both floors.
The Terrace
Horseshoe’s new outdoor gaming space, The Terrace, has more than 10,000-sq. ft. of space, featuring 174 new slot machines, 16 live table games, 15 video poker machines and a full-service bar.The space will hosts some of Horseshoe’s newest slots and many of their most popular table games. In addition, this open-air patio is “smoke-friendly.”

Valet parking closed Monday, Tuesday and Wednesday, but available from 10 a.m. to 6 a.m. Thursday through Sunday is complimentary for all Seven Stars and Diamond cardholders.  Platinum and Gold cardholders pay $10.  Thursdays all Caesars Rewards cardholders 55 and older get free valet parking. 
Because the casino is located adjacent to M&T Bank Stadium, on certain special event days, guests without Caesars Rewards cards may be charged.
Self-parking in the Horseshoe's 3,500-space garage is always complimentary for Seven Stars and Diamond cardholders, and the first floor of parking (actually, the third floor)
is reserved exclusively for Seven Stars and Diamond cardholders. Stay to your left as you round the turn, and be prepared with your Caesars Rewards card since this section is gated.

Except on certain special event days, self-parking also is complimentary for Platinum and Gold cardholders.


GDL Italian by Giada

Dining choices range from Gordon Ramsay Steak and GDL Italian by Giada, a 180-seat Italian trattoria, to Guy Fieri's Baltimore Kitchen + Bar, Fú Noodle House and the Baltimore Marketplace. While GDL Italian by Giada is temporarily closed, GDL Italian Pizza Bar is open Fridays, Saturdays and Sundays.

The Baltimore Marketplace
, on the first level of the casino, includes B’More Beers, Piezzetta, Reis & Irvy's Frozen Yogurt, Tony Luke's and Ben's Chili Bowl. [See my comments about Ben's Chili Bowl near the end of the Inside Information column.]

Joining Harrah’s Philadelphia and Harrah’s Resort Southern California, Horseshoe Casino Baltimore has opened a Topgolf Swing Suite, the first in Maryland.  There are two suites, each with seating for eight, located at the entrance to the Poker Room on the second floor.   Guests can play virtual golf, zombie dodgeball and hockey shots.  Zombie dodgeball lets players chuck balls at the virtual undead in an attempt to knock them down while hockey shots lets participants shoot at targets using an NHL street hockey ball and stick.  The suites also offer food and beverage service.   “Shareables” include shrimp cocktail, sliders, jumbo lump crab salad, guacamole with chips and more.  Click here for the complete menu.  Cost to reserve a suite is $50 per hour for groups of up to eight guests.  To make a reservation call 443-931-4343 or email  Online reservations coming soon.

Special Seven Stars benefits*
Other than the complimentary parking and check-cashing fee refund, above, Seven Stars cardholders get priority beverage and slot service on the casino floor.


There is no hotel connected to the casino, but Horseshoe Baltimore partners with several area hotels: Royal Sonesta Harbor Court, Sheraton Inner Harbor, Hilton Camden Yards, Baltimore Marriott Waterfront, Marriott Inner Harbor at Camden Yards, Holiday Inn Express, Holiday Inn Inner Harbor, Aloft BWI Airport and Days Inn Inner Harbor.

For details click here.

Seven Stars Lounge
There is no Seven Stars Lounge, but there is a small VIP Lounge, right, on the second floor.  It's marked only by a small sign with the hours of operations on the right-hand side of the entrance.

Access to the Lounge is limited to Seven Stars cardholders and Diamond cardholders who earned 25,000 to 149,000 tier credits last year or who earn 25,000 or more tier credits this year.

Alcoholic beverages are sold at a price discounted from those on the casino floor. 
You can use your Reward Credits to pay for drinks in the Lounge.

The VIP Lounge offers a warm and comfortable enclave off the casino floor to relax and enjoy a cocktail or other beverage. There is a bar which seats 12, some high-top tables that seat two, some sofas and comfortable chairs, and a few other small tables.
From 5 to 9 p.m. on Fridays and Saturday, guests can order from an à la carte menu (see below) at an additional cost.

One of the bartenders, Jimmy, who's there most nights, has worked in Baltimore bars for years and is a great source for "inside" information about the area.

Current hours (subject to change) are 4 to 11 p.m. Sundays through Thursdays, and 4 p.m. to 2 a.m. on Fridays and Saturdays.

Should you choose this for your Annual Retreat?
Baltimore offers much in the way of sightseeing and other activities.  Since there is no hotel connected to the casino, you would need to stay in one of the partner hotels
which, with the exception of the Holiday Inn Express next door are close, but certainly not within walking distance.

Also, note that casinos without hotels are under no obligation to host your annual retreat, or even provide you with a complimentary hotel room during any visit.

Where Horseshoe Baltimore is located

1525 Russell St., Baltimore, MD 21230


*subject to change, revision or cancellation

Gambling problem?  Seven Stars Insider® promotes responsible gambling.

Call 1-800-GAMBLER.

Neither Seven Stars Insider nor is affiliated in any way with  Caesars Holding, Caesars Entertainment Inc., Caesars License Company, LLC, Caesars Enterprise Services, LLC ("Caesars Entertainment") or Caesars Rewards®.

Inside Information

NOTE: All shows, events and deadlines are subject to postponement or cancellation due to temporary casino closings and/or safety and health measures implemented by the city or state.'satlanticcity/Total%20Touch.jpg

This casino is equipped with Caesars proprietary Total Touch system that allows customers to order drinks, redeem free play, check their Caesars Rewards account balances, and receive real-time offers based on play

■ The direct phone number to the Horseshoe is 844-777-SHOE (7463). Then press 1.

Donate your cashout vouchers, cash, coins and chips to the Maryland Veterans Trust Fund.  There's a box, above, at the exit to the self-parking garage on the second floor.

■ Horseshoe Baltimore has ditched its Dining Dollars program in favor of the previous promotion, Return Rewards. Once players earn a minimum of 75 tier credits during a gaming day they will receive an email with an amount of free play they can use on their next visit

Monday to Friday: Horseshoe Happy Hour, 4 to 7 p.m., Guy Fieri's, GDL Italian, Gordon Ramsay Steak

Tuesdays: Military & First Responders Appreciation Day, 10 a.m. to midnight

Tuesdays: Guy Fieri's Trivia Tuesdays, Guy Fieri’s Baltimore Kitchen + Bar, 7 to 9 p.m.

Wednesdays: Game Show Wednesdays, Poe's Nest, 1 p.m. (registration 11 a.m. to 1 p.m.)

■ A reminder, above, that Caesars has banned plastic straws and stirrers from all its U.S. properties.

Thursdays: Between 11 a.m. and 4 p.m. guests 55 and older can swipe at any promotional kiosk to earn a 5X Reward Credit multiplier.

Try the Reis & Irvy's Robotic Frozen Yogurt machine located near Piezzetta in the Baltimore Marketplace. Through an interactive touchscreen ordering system choose flavors, then toppings and the robot does the rest in 60 seconds or less.

■ If you're going to be ordering an alcoholic beverage on the casino floor and pay with Reward Credits, bring along an extra players card.  When the servers get busy it can take a while for them to return your card and, unless you want to continue playing without getting credit, give them your extra card.

During the week, with their college ID, students receive 20 percent off the entire menu both at Guy Fieri’s Baltimore Kitchen + Bar and GDL Italian by Giada.  During Orioles home games children 12 and younger eat free with the purchase of an entrée.

■ You no longer have to use all your free slot play at one machine.  Let’s say you download $50, have a big win and decide your machine isn’t going to hit again for a while. You’re no longer stuck playing the balance of what you downloaded.  Simply remove your Caesars Rewards card from the machine, and any unused free slot play will automatically be re-deposited back into your bank.  Caesars casinos at Harrah's Resort Atlantic City, Cherokee, Hammond, New Orleans, Phoenix and Tunica – and perhaps others – are among those with similar policies.

■ Forgot or lost your Caesars Rewards card?  You can reprint your card just by using your driver's license here:

No more standing in line at the Caesars Rewards Center.

Listen to an informative 30-minute presentation about Caesars Rewards and get your choice of 2,000 Reward Credits ($20 in comps) or $20 in free play.  You can attend the “class” as many times as you like, but you get the “reward” only once. Check at the Caesars Rewards Center for dates and times, and register starting an hour in advance.

■ At Gordon Ramsay Steak, if they order from the special Children's Menu, children younger than 12 eat free with any adult diner.

■ Maryland law limits individual ATM withdrawals to $1,000, with a daily limit of $2,500.  The actual number of transactions – at $5.99 each – will be determined by your bank and the maximum daily amount your account allows. This applies only to ATMs physically located in Maryland casinos.  The check-cashing fee is five percent.  Horseshoe has an outside vendor that handles this. Seven Stars cardholders get their fee refunded either in promo chips or slot play.

■ Self-serve beverage dispensers are located throughout the casino floor.  If you're getting food from any of the Baltimore Marketplace outlets, save yourself some money and just grab a complimentary drink here.

■ Gordon Ramsay Steak, GDL by Giada and Guy Fieri's Baltimore Kitchen + Bar are now accessible to those younger than 21.  Maryland law prohibits anyone younger than 21 from being on the casino floor, but new entrances to GDL and Guy Fieri's have now opened.

■ First, let me be clear: I love hot and spicy food, and I have nothing but respect for a business that’s operated continuously since 1958. That said, my – in my opinion, overpriced – 12 oz. bowl of chili ($9.99) from Ben’s Chili Bowl in the Baltimore Marketplace was practically inedible. It was so spicy, and had a strange aftertaste of ground cumin and bitter coffee grounds, I could barely finish it. The seasonings were so overpowering that I tasted none of the individual ingredients. Curious if anyone else feels the same.

■ It's always subject to change, but the VIP Lounge currently has a "Happy Hour" from 5 to 7 p.m. Monday through Friday.  Choose a "double" or "buy one, get one."