Caesars Entertainment Corp. CEO Tony Rodio has posted an updated message
to customers and employees. [To view, click on the image above.]
To hear Rodio's previous message, click here.

According to a March 23 statement from Caesars Entertainment Corp., throughout the temporary closure of properties, and for at least the next 60 days, Caesars Rewards credits will not expire. “Our customers can also rest assured that we’ve taken into account the temporary closure and it will not impact their future offers. This is an unprecedented and evolving situation, and more communication will be shared in the coming weeks.”

(Updated: April 9, 2020)

  • Eldorado expected to furlough employees Saturday
  • Visit Las Vegas – virtually
  • Caesars furloughing nearly 90% of domestic employees
  • online tournament to run through Sunday, May 3
  • Caesars UK fined record £13 million by British Gambling Commission
  • Las Vegas casinos to remain closed through Thursday, April 30
  • 'Source' claims Caesars-Eldorado merger moving forward
  • Share a memory and maybe win a $100 Visa gift card
  • Caesars casino updates

 Tips on how to make the most of your Seven Stars benefits

Neither Seven Stars Insider nor is affiliated in any way
with Caesars License Company, LLC or Caesars Rewards®

you need
to know
about Caesars
(click on a location for
Arizona, Maricopa (Phoenix)

Harrah's Ak-Chin Hotel and Casino*

California, Ione

Harrah's Northern California

California, Valley Center (San Diego - North)

Harrah's Resort Southern California

Illinois, Joliet

Harrah's Joliet Hotel and Casino

Illinois, Metropolis

Indiana, Anderson

Indiana, Clarksville

Indiana, Indianapolis

Indiana, New Haven/Ft. Wayne

Indiana, Shelbyville

Iowa, Council Bluffs

Harrah's Council Bluffs Hotel and Casino*

Horseshoe Council Bluffs

Louisiana, Bossier City

Harrah's Louisiana Downs

Horseshoe Bossier City Hotel & Casino

Louisiana, New Orleans
Harrah's New Orleans

Maryland, Baltimore

Horseshoe Baltimore Maryland Casino

Mississippi, Biloxi

Harrah's Gulf Coast Hotel & Casino In Biloxi*

Mississippi, Robinsonville

Horseshoe Tunica Hotel & Casino*
Nevada, Laughlin

Nevada, Reno

Harrah's Reno Hotel & Casino*

North Carolina, Cherokee
North Carolina, Murphy
Pennsylvania, Chester
Ontario, Windsor

*Participates in the PetStay program.  Click on illustration below for details.


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    Atlantis Reports, Paradise Island Trip Reports
    (NOTE: Some of the benefits referenced in early reports are no longer available.
    For the current benefits, please click here.)

    2020-21 Seven Stars deadlines

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    Interview with Craig Shacklett, CEO, - Feb. 16, 2016
    "Gambling With An Edge" Interview - Sept. 29, 2015

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    Benefits to using your card at non-Caesars Rewards casinos

    Why this website?

    Insider Tip

    Except at Caesars Windsor, to claim any or all of your five annual Seven Stars $100 Celebration Dinner vouchers, simply tell your server how many vouchers you want to use.  [At Caesars Windsor stop by the Caesars Rewards Center first.  While you can redeem your vouchers at any time, try to wait until the day you're going to use the voucher(s).  Even though a lost or damaged voucher can be replaced, it can be time-consuming and you might not be able to get it on the day you want to use it.]  While this benefit is supposed to be good at any Caesars-owned restaurant, an advance reservation is recommended, if for nothing else to confirm that the restaurant participates.  [Diamond cardholders, follow the same procedure for your annual $100 Celebration Dinner.]

    You also can use this benefit for Room Service at most casino hotels that offer this. Ask first, then tell the person taking your order you want to use one or more of your $100 Celebration Dinner credits. (And it doesn 't have to be dinner.)
    Although Seven Stars Insider has absolutely no connection or affiliation with Caesars Entertainment Corp. or Caesars Rewards®, it was created to provide much needed information about the Seven Stars program.

    Ask many Seven Stars cardholders and they will admit they most likely learned more about the program and its benefits from another Seven Stars cardholder.  Too many hosts and other employees are woefully undereducated about the program and its benefits.

    Since the site was launched, even several Caesars employees (who obviously wish to remain anonymous) claim they have learned more from this website than from Caesars itself.

    Seven Stars cardholders, as well as Caesars players in general, say they appreciate the objective opinions, tips and other information the site contains.  Even several travel agents who send many clients to Las Vegas (and other locations featured here) say they find value in the comments shared on the site
    NOTE: Because much of the information about individual casinos (see left) comes from various sources, if anyone sees incorrect or out-of-date information, please email
    Seven Stars – The basics
    Seven Stars is the highest tier level in Caesars Entertainment Corporation's Caesars Rewards® program, requiring 150,000 or more tier credits in a calendar year.  The tier level was added in 2004.

    Seven Stars is preceded by Diamond Elite, Diamond Plus, Diamond, Platinum and Gold. Diamond cardholders are required to earn 15,000 to 24,999 tier credits in a calendar year; Diamond Plus, 25,000 to 74,999, Diamond Elite, 75,000 to 149,999; Platinum, 5,000 to 14,999 tier credits; Gold is the entry-level card available to anyone eligible who signs up.  To view more information about Seven Stars, click here.

    Insider Tip

    Ask your hosts to change their voicemail during vacations and on their days off, and to post their regular work schedules as part of the signature block on their outgoing emails.

    In addition, when they will be away for extended periods, remind them to set-up the "Out-of-Office Reply" feature on their email programs. There is nothing more frustrating than leaving a phone message or sending an email, only to find out a week (or more!) later that they were on vacation.

    Be sure, too, that you have an alternate contact at each property where you have a host.
    As an enhancement to encourage greater play during a "gaming day" (generally, 6 a.m. to 5:59 a.m. the next), Caesars Rewards offers Bonus Tier Credits:

    > Earn 500 Tier Credits, receive 125 Bonus Tier Credits
    > Earn 1,000 Tier Credits, receive 1,000 Bonus Tier Credits
    > Earn 2,500 Tier Credits, receive 5,000 Bonus Tier Credits
    > Earn 5,000 Tier Credits, receive 10,000 Bonus Tier Credits

    Click here for a list of some casinos that use a different schedule to define a gaming day.

    While tier credits are earned during a calendar year (Jan. 1 through Dec. 31), tier benefits are available Feb. 1 through Jan. 31 the following year.  [One exception is the Seven Stars Experiences (see below).]  Note, too, that a Diamond cardholder earning Seven Stars status, say, in August 2020, would be eligible for all the Seven Stars benefits – including the Annual Retreat and Celebration Dinner(s) – through Jan. 31, 2021, plus all the Seven Stars benefits again through Jan. 31, 2022.

    Insider Tips

    Other than the system-wide benefits – complimentary rooms, priority and early check-in (if available) and extended late check-out (if available), Annual Retreat, complimentary admission for cardholder and up to three guests at all Laurel Lounges (formerly Diamond Lounges), Seven Stars Lounges and General Manager's Clubs, and five $100 vouchers towards meals (see above), annual cruise, Companion Card, Signature Events, and special rewards offers – many casinos, hotels and spas throughout the country offer site-specific additional benefits.  To see which casinos offer these click here.

    Annual Retreat
    While the Annual Retreat includes up to a $1,200 airfare credit
    , hotel accommodations for up to four nights (two-night minimum stay), transportation to and from the destination airport, and a $500 folio credit toward food and beverage (at some casinos, alcoholic beverages are excluded), for those who are unable to travel, or don't want to travel, as an alternative, at your request, Caesars Rewards will deposit 50,000 Reward Credits (US$500 in comps) into your account.  Considering the airfare benefit alone is worth up to $1,200, it’s an alternative you should consider only if you’re unable to travel.  Dollar value aside, of course Caesars wants you to take the trip because it knows you probably will lose at least as much as the trip is worth.  Just keep in mind, you’re under no obligation to set foot in the casino.  If nothing else, use the trip to visit relatives or friends, or go sightseeing.
    Just earning 150,000 tier credits in a calendar year does not automatically grant you Seven Stars status.  You must be invited to join!  Also, once you achieve 150,000 credits, it can take a couple weeks to get your credentials.  The reason for the delay is that Caesars checks to make sure you don't have any outstanding financial obligations to the company, and that you don't have any complaints for disruptive behavior.

    Caesars marketing efforts to the contrary, Seven Stars cardholders who want the best treatment (at their tier level) are still better off staying and playing at one property, or, if applicable, at least one property in each of Caesars two major "hubs" – Atlantic City and Las Vegas. Those who travel a great deal and play at different Caesars properties around the country will find themselves besieged with offers from those properties after one visit – even though they may never intend, or have the opportunity, to visit them again. Meanwhile, special offers from casinos they may play at more frequently, slowly disappear.

    Seven Stars Signature Experiences
    Upon earning 250,000 tier credits, cardholders receive one Experience Credit.  For every additional 250,000 tier credits they earn through Dec. 31 they receive an additional Experience Credit.  These credits can be used to book one or more Signature Experiences.  All Experiences must be booked no later than Jan. 31 of the following year, and completed no later than June 30.  You cannot carry over credits from one year to the next or combine credits earned in different years.
    Seven Stars Signature Events
    Three separate Seven Stars Signature Events will take place in 2020 (click on the Event below for a detailed schedule of activities):
    *must have earned 500,000 or more tier credits during 2019, or earn 500,000 or more tier credits in 2020 prior to the Event.

    The Lake Tahoe Event is designated as an Elite Signature Event, limited to cardholders who earned 500,000 or more tier credits during 2019 or earn 500,000 or more tier credits during 2020 and prior to the event.  Those cardholders with 500,000 or more tier credits also can attend all three Events; while all other Seven Stars cardholders can attend only one either the Atlantic City or Las Vegas Event.

    Seven Stars Companion Card
    At a minimum, among other benefits, the Seven Stars Companion Card entitles the designated individual (who does not need to be a player, but must register for a Caesars Rewards card) to Seven Stars/Diamond/VIP hotel check-in; jumping to the head of the line (behind any other Seven Stars cardholders already in line, of course) at restaurants, gift giveaways, etc.; and admittance to Laurel and Seven Stars Lounges – restrictions may apply, e.g., must be 21 or older in the United States, 19 or older in Canada.  Note, too, that the companion does not need to be a legally recognized spouse; it can be a friend, relative, same-sex legally recognized partner, etc.