Updated: 8/21/16Harrah's North Kansas City
Harrah's North Kansas City is a property designed for local and regional players. The hotel property adjoins a “boat in moat” riverboat casino and includes an almost generic mix of entertainment and dining. Even by Caesars standards, this may be the friendliest crew you’ll ever meet. Everyone from the limo driver to the hotel front desk to the custodians have a genuine smile and will go out of their way for customers.
The hotel has two towers, an older Atlantic City tower which was recently remodeled and renamed the Kansas City tower, and a newer Las Vegas tower. The Las Vegas tower has restricted room key access with suites on the 10th and 11th floors. Handicapped room availability is varied. The Las Vegas tower has walk-in showers and a separate tub in the rooms. The Kansas City tower has only tubs, but they have high sides.
The hotel no longer offers room service.
There are meeting facilities and a “fitness center” that has one standing bike, a treadmill, a TV with limited channels and some weights.
Self-parking is free in a parking garage close to the casino or in a parking lot near the hotel. Valet parking is free, with a priority line for Diamond and Seven Stars cardholders.
The hallways and rooms have a friendly brown motif. All rooms have WiFi (free for Seven Stars and Diamond cardholders, otherwise $10.95 per night). The rooms have a view of either a river or a parking lot.
This is a small casino compared to any in Las Vegas or Atlantic City. It is technically a riverboat to meet Missouri casino laws, complete with its own captain, but this boat-on-a-moat with an inch of water behind it is not going anywhere. It has two levels, including one level with direct access to the parking garage. There do not appear to be any non-smoking areas, but the poker room on the upper level is non-smoking. Most of the slot machines are several years old, although a recent release can be found here and there. The high roller slot area is uninspired with nearly 100 percent IGT three-reel machines. The three craps tables offer 10X odds behind the line. The dealers are friendly but not used to high roller action, even in the high roller area. The highest denomination chip at every table is $500, giving an indication of the type of action the casino gets. There is a separate high limit table games area.
Per Missouri regulations, there are no free alcoholic beverages on the casino floor. Casino patrons must pay cash, with no discounts for Seven Stars cardholders. A cup of middle-shelf vodka was $5. However, drink service was frequent and efficient. One person takes your order on an iPad, someone else brings it out within five minutes.
'37 Steak is Harrah's fine dining restaurant. Standard fast food is available at the Corner Grill, but it's undergoing some changes so the menu is limited. 810 Sports Zone has closed to make way for a new restaurant this fall. There is an Asian restaurant, Royal Noodle House, inside the casino. All restaurants offer food "to go".
The Buffet at Harrah's is open every day and offers breakfast, lunch and dinner, but hours vary depending on the day of the week. On Mondays all guests 50 years and older (with valid ID and Total Rewards card) are eligible for a buy one-get one buffet.
Just off the hotel lobby is a self-service snack pantry for sandwiches and drinks. For coffee there is the Roasted Coffeehouse across from the buffet.
Voodoo Lounge is the casino's nightclub.
Special Seven Stars Benefits*
There is a special Seven Stars/Diamond check-in at the hotel, dedicated line at the buffet, priority valet parking service, and dedicated lines at the casino cashier. Seven Stars cardholders get complimentary access to the Diamond Lounge and General Manager’s Club.
Seven Stars Lounge
There is no Seven Stars Lounge. There is a remodeled Diamond Lounge in the area formerly occupied by The Range. Open seven days a week, the lounge offers salad at 4 p.m. and, beginning at 5 p.m., a changing dinner menu that can range from spaghetti to tacos. There is a cash bar for Diamond cardholders, but drinks are complimentary for members of the General Manager's Club.
The General Manager's Club, located next door to the Diamond Lounge, is smaller but cozy. Inside are big-screen TVs, tables and chairs, and a video game. It is open only on Thursday, Friday and Saturday. Drinks, from the bar in the Diamond Lounge, are complimentary. The General Manager's Club has cheese and crackers, and there is a walkway from the General Manager's Club to the Diamond Lounge so guests can get food from the Diamond Lounge. The General Manager's Club has a separate food offering beginning at 5 p.m., and it's generally better than the offerings in the Diamond Lounge; however, there is no salad bar. On game days the food is usually tailgate fare.
The service level in the General Manager’s Club and the Diamond Lounge varies depending on your server.
Both clubs are complimentary for Seven Stars cardholders. Otherwise, the General Manager’s Club is open only to local Diamond cardholders who earn 40,000 tier points in the current or prior year. Management puts a stamp of the back of your Total Rewards card indicating that the bearer qualifies for access to the Club and what gets you complimentary cocktails in the Diamond Lounge.
Should You Choose This For Your Annual Retreat?
If you want to visit Kansas City, this is a good way to do it. Ameristar, Argosy and Isle of Capri casinos also are within a few miles. But you will need a car to go anywhere off property that is interesting. Otherwise, there are better Caesars casinos around the country compared to this friendly yet generic riverboat.
As always, when you check-in, be sure to verify that your $500 comp account has been set-up. Alcohol charged to the room does not count toward your $500 in expenses, but gratuities may be charged to your room and settled at check-out with your credit card on file. Any taxes on food are waived, and not counted toward your $500 in allowable expenses. Best advice is to keep all your receipts until you settle your final bill.
*subject to change, revision or cancellation
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